課程大綱

內容

課程概述

近來國際經濟整合加速，而全球餐旅產業之經營管理均有諸多潛在議題，例如：物價、房租不斷上漲，員工對福利的要求有增無減，環保意識的抬頭，員工流動率偏高，與忠誠顧客的關係不易建立，基層人力普遍缺乏等；隨著餐飲業的演變過程及其未來的多元發展，故針對相關趨勢加以評析，以其提升學習者批評與思考之能力。

To equip learner with global mindset and skills for deployment independently.

To explicate learners with the diversity management, operational dilemmas, strategic choices in the international lodging and tourism industry; to establish learners with understanding of contemporary issues in the hospitality administration.

To understand the appropriate cultural and world-system concepts. Initial attention surrounds globalization and organization change. Selected articles highlight scholars who support the process and who oppose it.

授課內容

教師介紹本週的探討主題及相關餐旅發展議題。